Privacy

Privacy Policy

Last updated September 13, 2026

What we collect

Your email address; the phone number(s) you ask us to text; the hotline you choose, your access PIN, and your color or group number; and the results of each daily check (call timestamps, a recording of the hotline announcement, its transcript, and the result we sent you). Payments are processed by Stripe; we never see your card number.

How we use it

Only to place your daily hotline call, text you the result, bill your subscription, and support you. We do not sell or rent personal information, and we do not use it for advertising.

Sensitive information

Using this service implies you are subject to a testing program. We treat that fact as sensitive. Your PIN is encrypted at rest and decrypted only at the moment of dialing. Hotline recordings and transcripts are deleted automatically after 30 days. You can delete your account and all data at any time from your dashboard or by emailing us.

Who else touches your data

Cloudflare (hosting, storage), Twilio (calls and texts), Stripe (billing), Amazon Web Services (sign-in emails), and an AI provider that transcribes and reads the hotline recording. Each receives only what it needs to perform its function.

Text messages

By providing a number you consent to receive daily SMS about your check result. Message frequency is about one per day, plus alerts when we couldn't confirm a result. Reply STOP to end, HELP for help. Carrier message and data rates may apply.

Contact

Questions: hello@calledornot.com.